Barked: Sun Apr 15, '12 11:42pm PST |
 |  |  |  | As chance would have it, my ruffwear webmaster came today.
I am sending it back. It is truly terrible. Even though I bought the correct size, it sits badly. It took me half an hour to adjust the buckles and it was impossible to make sit. The tummy strap actually sat over Jackson's privates and yep, guess what, he dribbled pee on it. The dog was too scared to walk fast in it and the clip gave zilch directional control. He kept on sitting down and trying to move the back strap away from you know what. I have never seen him more miserable in a piece of hardware. The design is so flawed it's not even funny.
I would never buy anything ruffwear after what I just went through in the last couple of hours.
I cleaned it, have the tags, and hopefully can exchange it for something else ... but man I am angry.... |  |  |  |  |
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